TalkWalk

Privacy Policy

Effective date: July 14, 2026 · Last updated: November 13, 2026 · Beta draft — subject to change during the beta program.

1. Who we are

TalkWalk (“TalkWalk,” “we,” “us”) is a voice-first field-notes service operated by RK LOGIC LLC (“RKLogic”). Questions about this policy or your data: support@talkwalk.ai.

2. Beta status

TalkWalk is currently offered as an invite-only beta. Features, this policy, and our safeguards may change as the product matures; we will post updates to this page and material changes will be communicated to active beta users.

3. Information we collect

• Account information — name and email addresses (your primary address and any others you add and verify), managed by our authentication provider (Clerk) when you sign in.
• Workspace and project information you create — workspace names, project names and details, team roles, settings, and preferences.
• Field capture content — when you run a walk: voice audio recordings (backup segments recorded while Voice Walk is active), live transcripts of what you say, photos and videos you take, typed notes, and location labels you select.
• Derived work content — tasks, walk summaries, observations, and reports generated from your walks and edited or approved by you.
• Technical data — IP address, browser/device information, and error diagnostics needed to run and secure the service.

4. Voice, audio, and transcripts

The microphone is used only while you actively run a Voice Walk and can be stopped at any time. Speech is transcribed live and transcript segments are saved durably as you walk so your work is not lost. Backup audio segments are stored with the walk so a flaky connection never loses a walk. Audio, transcripts, and photos are stored privately in your workspace. They are available to the members of that workspace according to their roles, and to a small number of authorized TalkWalk personnel only for the limited purposes described in “Access by TalkWalk personnel” below.

5. AI processing

TalkWalk uses artificial intelligence to turn your walks into structured drafts: transcripts, notes, and photo context are processed by our AI subprocessor (Anthropic’s Claude API) to draft tasks, summaries, and reports. AI output is always a draft for your review — TalkWalk never assigns, sends, or publishes anything without your explicit confirmation. Per our subprocessor’s API terms, content submitted through the API is not used to train their foundation models by default. See also “Limitations of AI outputs” in our Terms of Service.

6. Subprocessors

We use a small set of infrastructure providers to operate TalkWalk:

• Vercel — application hosting and delivery.
• Supabase — database and private media storage.
• Clerk — authentication and account management.
• Anthropic — AI processing of walk content, as described above.
• Sentry — error monitoring (when enabled; scrubbed of personal and project content).
• Resend — transactional email (only if/when email delivery features are enabled).

7. How we use information

We use your information solely to provide, secure, troubleshoot, and improve TalkWalk: operating your workspace, processing walks into drafts, storing your project record, preventing abuse, and fixing errors. We do not sell your information and we do not use your project content for advertising.

8. Sharing

Content is shared only (a) within your workspace according to the roles you assign, (b) with authorized TalkWalk personnel as described in the next section, (c) with the subprocessors above as needed to run the service, and (d) if required by law. Nothing is delivered to your customers or third parties during the beta unless you copy it out yourself.

9. Access by TalkWalk personnel

Workspace members are not the only people who can ever see workspace content. A small number of authorized TalkWalk and BuilderLogic platform personnel (RKLogic) have administrative access that can view and, where necessary, modify or delete workspace and project content, including recordings, transcripts, photos, tasks, and reports. They use it only when reasonably necessary to:

• operate and maintain the service;
• provide support you ask for;
• troubleshoot and fix problems;
• keep the platform secure; and
• investigate abuse or violations of our Terms of Service.

This access is limited to authorized personnel and to those purposes. We do not use it for advertising or any unrelated purpose.

10. Retention and deletion

TalkWalk is designed to be a permanent record of your projects: walks, transcripts, media, tasks, and approved reports are retained while your workspace is active so your project history stays intact. You can permanently delete an uncommitted walk (including its transcript chunks and media) in-app, and draft reports can be deleted before approval. To delete your account or an entire workspace during the beta, email support@talkwalk.ai; we will verify the request and complete deletion — including stored media — within 30 days.

11. Security and its limits

Data is encrypted in transit; media is stored in private storage accessed through short-lived signed links; workspaces are isolated by database-level row security; and state-changing operations run through audited server paths. No method of transmission or storage is 100% secure, and TalkWalk is a beta product — we cannot guarantee absolute security, and you should not store content in TalkWalk whose exposure would be catastrophic to you.

12. Your choices

You control what you record — the microphone and camera run only when you start them. You can review, edit, exclude, and delete content as described above, and you may request a copy or deletion of your data at support@talkwalk.ai.

13. Children

TalkWalk is a business tool and is not directed to children. Do not use TalkWalk if you are under 18.

14. Changes and contact

We will post any changes to this policy here and update the effective date. Contact: support@talkwalk.ai.